Answering and ending a call is one thing, but I'm amazed that no one has commented about the non-functional mute. Sounds like the firmware update still has not been released; true? I haven't had that problem yet- "ending a call from the headset". I dont know of any other headset that has the same issue with the Blackberry, including other Jabras. Edited to add link: Here is the response and it isn't good if true 
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I would suggest visiting www. I haven't seen that one. Most likely I've found that setting the ring fkrmware to "from phone" and the ringer to "silient" makes it easier to answer calls. I would use this headset exclusively if the answer function worked properly.
The headset works well in general.
Mute just doesn't work no matter what. Sometimes more than others.
Peace and blessings, Azeke. Volume is good and the caller ID works, although it just shows the number and not the name. Still have to constantly press the answer button to answer a call from the headset. I enjoy most of the features this unit provides Read my review, you could have saved time and money. Does the calledID display? You have to press the button multiple times. Where has everyone bought their BT and what have you paid?
Jabra is due for an update, that's for sure. Until the issue is addressed, I'm sticking with the FlaminGO.
Jabra BT800 firmware
Sounds like the firmware update still has not been released; jzbra I have no issues with ending calls. It doesn't make sense if the Jabra's aren't compatiable being that it's universal I am able to answer and hang up calls I wonder if there was any progress- it will be 6 months now!
I dont know of any other headset that has the same issue with the Blackberry, including other Jabras. Too bad they don't work and customer support is a joke! I really wanted to like it as I liked the looks and the feature jwbra is impressive.
I may be mistaken Jabra support also said some people also have trouble ending a call from the headset. BT is a universal tech I haven't had that problem yet- "ending a call from the headset".
g and Jabra BT update [Archive] - BlackBerry Forums Support Community
I guess corporate approval is not high on Jabra's list According to the Jabra website, the BT is not compatible with the Knowing the issues with the BT, I went ahead and purchased one anyway. I really wanted to like it also, if only it would answer calls consistently, most of the time I click on my BB g to answer, to ensure I get the call.
No timeframe, just that they have been working on it for some time now. Obviously voice dialing isn't an issue, that feature is hit or miss on every cellphone I have used anyway. When I got the BT, neither the or the were listed, nor was the bt I assume that means they MAY firmwarre to a degree, but certainly not to the full extent intended.
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